👉 While entering passenger names during the booking process, Do ensure that they exactly match the names on the travel documents (e.g. Aadhar Crad/PAN card/ Passport/Voter ID card/Any Identity Card) that you will be carrying for the Trip/Trek.

👉 The passenger names in the booking form should be exactly as per Adhar Card. Sky Hike will not bear any liability for the name change fee if incorrect names and ages have been added at the time of booking.

👉 In case your package needs to be canceled due to any natural calamity, weather conditions, etc. SkyHike reserves the right to deny a refund request in the event of a disaster, depending on the nature of the disaster and its impact on the organization.

👉 Sky Hike reserves the right to modify the itinerary at any point, due to reasons including but not limited to Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, cancellation rescheduling, closure of /entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we will not be held liable for any refunds/compensation claims arising out of this.

👉 100.0% of the total Trip/Trek cost will have to be paid 7 days before the Date of Travel.

👉 To confirm your Trek/Trip booking, a 30% advance payment is necessary. Once we receive your deposit, we'll send you a confirmation email with all the details, Invoice & due amount, and payment date.

👉 If cancellation is made 30 days or more before the Date of Travel, 25% of the total Booking Cost will be charged as cancellation fees.

👉 If cancellation is made between 29 days to 16 days before the date of travel, 50% of the total Booking Cost will be charged as cancellation fees.

👉 If cancellation is made between 7 days to 15 days before the date of travel, 80% of the total Booking Cost will be charged as cancellation fees.

👉 If cancellation is made within 7 days before the date of travel, the total booking cost will be charged as cancellation fees.

👉 If payment is not made as per the schedule provided in the first booking confirmation Email, Sky Hike reserves the right to cancel the booking after attempting to get in touch with you. Refunds will be issued as per the package cancellation policy.

👉 Transfer your Trek/Trip (any Trek/Trip, within 2 months of your Date of Travel) to your friend before 15 days of your Date of Travel.

👉 You can only Transfer your Trip or Trek to those friends or People who haven’t booked any trip with us in a given time period. 

👉 70% cash voucher in the form of 'HikeCoin' for any other Trip/Trek for one year, If we are informed before 20 days of the date of travel. (1 Rupees = 10 HikeCoin)

👉 80% cash voucher in the form of 'HikeCoin' for the same Trip/Trek for one year. If we are informed 20 days before the date of travel, (1 Rupee = 10 HikeCoin)

👉 The applicable refund amount will be processed within 10 business days.

👉 We recommend avoiding going on adventure trips with young children below the age of 7 years including Dham Yatra. The Dham Yatra has a demanding itinerary that can be challenging for young children.

👉 Children under 5 years old are free of charge. However, Please note that this typically applies to one child per paying adult. Additional children under 5 Y/O may require a separate seat or pay a discounted fare.

👉 Children between 6 and 12 years old will be charged 70% of the adult travel cost (per person).

👉 Children 13 years and older will be charged the full adult travel cost.

👉 Please be sure to provide the accurate age of all traveling children at the time of booking.

👉 Documentation proving a child's age may be required during check-in (e.g., birth certificate, Adhar Card/Passport).